Amazon account suspension and appeal support
Amazon Seller Account Suspension Appeals & Reinstatement Services
Is your Amazon seller account suspended or deactivated? We review your Performance Notification, previous appeals and Amazon's responses, identify the evidence needed, and prepare and manage your reinstatement appeal, even if Amazon has rejected previous submissions.
Share your situation and Amazon’s latest message. Get a clear strategy and fee for the work.
5,600+Amazon seller accounts and ASINs reinstated since 2016
Account & ASINReinstatement and appeal support
US, UK, EU & beyondAmazon seller marketplaces
Your case, led by Or Shamosh
Experience behind the response.
I founded SellerAppeal after my own seller account suspension in 2016. Today I lead case assessment and appeal strategy, drawing on our experience across 5,600+ Amazon seller accounts and ASINs reinstated since 2016.
We review the record, explain what is missing and agree the work and fee before starting. You know who is responsible for the next step.
Your account reinstatement starts with the case record
Send your Performance Notification or Amazon’s email, previous appeals and Amazon’s responses. We review the suspension, identify essential missing evidence and explain the proposed strategy and fee.
The initial review is free. If essential records are missing, we will ask for them before confirming the approach and fee for paid work.
Start with your case summary and Amazon’s latest message. We will identify any missing records and explain the proposed approach and fee.
Share the relevant message and appeal history. We will reply with our assessment or the records needed to complete it.
Performance Notification = Amazon’s message in Seller Central about the issue. Include the exact text, requested action and any deadline.
Include:
- Amazon’s latest message and any deadline
- Relevant previous appeals or submissions
- Relevant Amazon replies or requests for more information
- Short timeline: what changed, what you tried
How our Amazon suspension appeal service works
Diagnose the suspension
We review the Performance Notification, account status, previous appeals and Amazon’s responses. We separate confirmed facts from allegations and identify essential missing records.
Build the appeal and evidence
We select the supported route: a documented dispute, requested records, or a Plan of Action where the issue and response route call for one. Every material statement is tied to the relevant evidence.
Manage the review and follow-ups
We prepare the response, explain the submission arrangements and manage the agreed revisions and follow-ups. You complete any identity checks or account actions that require your participation.
Already appealed and been rejected?
Or Shamosh reviews your Performance Notification, previous appeals and Amazon’s responses. We identify what the next response needs to address, prepare the appeal and required supporting documents, and manage the follow-ups.
If Amazon describes the account as closed or says your appeal was denied, send the complete wording. We assess the review options still available rather than repeat an appeal that has already failed.
Review my caseWhat changes after a rejected appeal?
Illustrative example
A seller’s account is suspended over an authenticity concern, and the first appeal is rejected. Or Shamosh reviews Amazon’s message, the previous appeal and the supplier records, identifies what remains unanswered, and prepares the next response with the relevant evidence.
The work may involve clarifying which products an invoice covers, checking supplier details or addressing a specific unanswered request. The records determine the response. This example describes the approach, not a client outcome.
The situations we investigate
Policy violations and Section 3
We identify the policy concern behind the account restriction and assess the facts. Section 3 is not a single type of violation or an automatic instruction to admit fault.
Related or multiple accounts
We review account history and the relationship Amazon identifies. A documented dispute and a corrective response require different evidence.
Reviews and seller conduct
We examine customer communications, inserts, incentives and relevant third-party activity. The response addresses the actual allegation and verified actions.
Performance and fulfillment
We review the affected orders, fulfillment method and relevant metrics. Account Health Rating and shipping performance are separate signals.
Product and authenticity complaints
Invoices, supplier records, product matching and authorization may be central. We connect the account restriction to the affected ASINs and supporting records. If the restriction also involves disputed trademark, copyright or patent rights, we coordinate the account appeal with legal advice where needed.
Verification failed or documents did not match?
We compare the specific request with the account’s registered business, representative and document details. We identify inconsistent names, addresses or document scope and prepare the supported explanation. The account holder completes any required identity or video check. See verification support.
Funds withheld after deactivation
We assess the separate disbursement decision and requested records. Restoring selling privileges and resolving a funds review are different tasks. See withheld-funds appeal support.
Client results
Reinstatement stories.
Launch giveaways
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
Pesticide / antimicrobial
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
Experience and scope
Experience behind your appeal.
Client video testimonials
Hear how sellers got their accounts and listings reinstated with SellerAppeal.
Maia
Account deactivation after a variation issue.
Nasir
Support with listings, account issues and product safety.
Nimrod
Professional support for Amazon sellers.
Eliran
Clear advice before starting an appeal.
Fozia
Help with Amazon issues throughout eight years of selling.
Paul
Account reinstatement in the UK and Europe.
Watch, then start your appeal when you're ready.
More client reviews
Sellers who have worked with us.
Review inserts / feedback
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
Account suspended
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
Other firms failed
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5–6 weeks. Or fixed it in < 48hrs.”
Customer complaints / listing
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
Hijacker
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Product reinstatement
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Hijacker
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Policy, listing reinstatement
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Patent infringement
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
Design patent
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
Trademark infringement (false)
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Adult flag (incorrect)
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Account
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Pesticide tag (incorrect)
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Questions before you start
Should I make a new Amazon account if my seller account is suspended?
Do not open another account to bypass a suspension. Amazon's multiple-account policy depends on a legitimate business need and accounts being in good standing. Review and address the suspended account and any related-account concern through the route Amazon provides.
How long do Amazon account suspensions last?
There is no universal reinstatement timetable. Duration depends on the issue, the records required, any completed corrections and Amazon's review. Follow the deadline and instructions in your case; a pending appeal does not by itself restore selling privileges.
Can you get a suspended Amazon account back?
Reinstatement may be possible, but it is not guaranteed. The response could require documents, evidence disputing a mistaken decision, or a corrective Plan of Action where the issue and response route call for one. Amazon decides whether the account can be reactivated.
What are the possible courses of action for me to take following the suspension of my Amazon account?
Read the Performance Notification, preserve the evidence and review previous submissions and replies. Select a response route supported by the facts, complete any necessary corrections and submit through the indicated channel. SellerAppeal can assess the case and manage the agreed preparation and follow-ups.
Whom should I contact regarding the suspension of my Amazon account?
Use the appeal or document-submission route identified in Seller Central. Account Health Support may clarify the concern or required next step where available. For independent help, send SellerAppeal the Performance Notification and case history so we can assess the work needed. We do not control Amazon's decision.
Find the right support
Explore our services.
Account and listing issues can overlap. Choose the closest match to Amazon’s message, or send the full case record.
