Identity and business verification
Resolve the mismatch behind your seller verification problem.
Verification failed, documents rejected or account details do not match? Or Shamosh reviews the actual request, checks the business and representative records, and prepares the supported next response.
Share your situation and Amazon’s latest message. Get a clear strategy and fee for the work.
5,600+Amazon seller accounts and ASINs reinstated since 2016
Account & ASINReinstatement and appeal support
US, UK, EU & beyondAmazon seller marketplaces
First, identify which verification is outstanding
Identity or representative checks
Establish whose identity or authority Amazon needs to verify and which account role is involved. The named person completes any required identity or video check. We help prepare the relevant records and clarify inconsistencies.
Business and address details
Compare the legal business name, registration and address in Seller Central with the documents requested. A trading name, changed address or outdated company record needs an accurate explanation, not an altered document.
Bank or payment verification
Check whether the request concerns the account holder, bank ownership or another payment detail. A valid bank document does not replace a different document specifically requested for identity verification.
INFORM Act or reverification requests
Read the exact outstanding item and deadline shown in the account. Information that was accepted during registration may need confirmation again. We distinguish the requested update from a separate policy appeal.
Your case, led by Or Shamosh
Experience behind the response.
I founded SellerAppeal after my own seller account suspension in 2016. Today I lead case assessment and appeal strategy, drawing on our experience across 5,600+ Amazon seller accounts and ASINs reinstated since 2016.
We review the record, explain what is missing and agree the work and fee before starting. You know who is responsible for the next step.
Tell us what Amazon is asking for
Share your situation and Amazon’s latest message. We will explain the proposed approach and fee.
The initial case review is free. We may ask for essential missing records before recommending the approach and fee for the proposed work.
You can start with a summary and Amazon’s latest message. Send longer histories or supporting files to Office@SellerAppeal.com, using the same email address as your enquiry.
What we check before another submission
We compare Amazon’s latest request, the submitted version and the rejection reason. We check the issuing source, legibility, completeness, names, addresses, dates and product or company scope where relevant. The requested records vary by marketplace and verification type.
Start with the message and a summary. We will explain which supporting records are needed and how to provide them. Do not put passwords or one-time codes in the enquiry form.
How Or Shamosh handles the review
Review the record
Identify the outstanding verification step, previous submissions and any separate restriction.
Prepare the supported response
Explain actual discrepancies and organize the genuine records the request calls for. We do not manufacture documents or bypass identity checks.
Manage the agreed follow-ups
Review Amazon’s next response and identify any remaining item. Keep the account holder involved where only they can complete the action.
A business name mismatch
Illustrative example
Seller Central shows a trading name, while the registration document names the legal company. We establish the actual business relationship, check the requested account details and prepare the relevant explanation and genuine records. The correct action depends on the request; changing information repeatedly without resolving the mismatch can leave the same question unanswered.
Questions about seller verification
Can you attend the identity check instead of me?
No. Where Amazon requires the account holder or named representative, that person must complete the check. We help them understand the requested records and unresolved questions.
Will a general Plan of Action fix verification?
A general POA does not replace a required identity, business or bank record. We follow the actual verification request and distinguish any separate policy issue.
What if the account is also suspended?
We assess both restrictions and the available response routes. Completing verification may not close a separate account-level policy case.
For Amazon’s registration requirements, see its official seller registration guide. Follow the current instructions in your own account.
