Account Health

Skip to main content

Amazon Account Health support

Resolve the Account Health issue before your next appeal.

Policy violations, an at-risk account or a rejected appeal? Or Shamosh reviews the account record, identifies the response your evidence supports and manages the agreed work and follow-ups.

Share your situation and Amazon’s latest message. Get a clear strategy and fee for the work.

5,600+Amazon seller accounts and ASINs reinstated since 2016

Account & ASINReinstatement and appeal support

US, UK, EU & beyondAmazon seller marketplaces

Or Shamosh leading a session at the European Seller Conference in Prague
Or ShamoshEuropean Seller Conference · Prague, 2025

A policy warning and a deactivated account need different responses

An unresolved violation may affect a listing, your Account Health Rating or your ability to sell. We check what Amazon has restricted, the deadline shown in Seller Central and the submissions already on record. A generic appeal can miss the specific requirement.

Unresolved policy violations

Review the cited policy, affected ASINs and available dispute or compliance route. Supporting records should address the actual allegation.

An at-risk seller account

Prioritize the issues and deadlines in your Account Health dashboard. Closing a listing alone does not remove an existing violation.

Suspended or deactivated selling privileges

Assess the Performance Notification and account record before preparing an account reinstatement appeal.

An appeal Amazon has denied

Compare the response with previous submissions. Identify missing evidence, unanswered requirements or facts that need clarification before the next appeal.

Client results

What sellers describe

Moshik Cohen

Account review

“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”

Moshik Cohen

Alex Huditan

Review inserts / feedback

“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”

Alex Huditan

Read more client reviews · Watch client videos

Or Shamosh, founder of SellerAppeal

Your case, led by Or Shamosh

Experience behind the response.

I founded SellerAppeal after my own seller account suspension in 2016. Today I lead case assessment and appeal strategy, drawing on our experience across 5,600+ Amazon seller accounts and ASINs reinstated since 2016.

We review the record, explain what is missing and agree the work and fee before starting. You know who is responsible for the next step.

Tell us about your case

Share Amazon’s latest message, account status, marketplace, deadlines and a summary of previous submissions. For related accounts, explain the ownership and operating relationship. For review-related concerns, preserve the actual inserts, messages, campaigns and provider records.

The initial case review is free. We may ask for essential missing records before recommending the approach and fee for the proposed work.

You can start with a summary and Amazon’s latest message. Send longer histories or supporting files to Office@SellerAppeal.com, using the same email address as your enquiry.

WhatsApp: +1 (424) 835 5355

    Choose the closest match. Explain any other issues in your summary below.

    Include the affected account or ASIN, marketplace, what led to the restriction, what you have already tried, and any deadline. Add Amazon’s latest message and relevant previous responses.

    These details help Or Shamosh identify the next response and the records your case needs. For longer histories or supporting files, email Office@SellerAppeal.com using the same email address as this enquiry.

    Related accounts, review practices and Section 3

    A related-account restriction

    Establish the actual relationship and the account named in Amazon’s message. Ownership records, sale agreements, operating history and access arrangements can help explain the facts. Where the relationship is disputed, prepare a supported explanation rather than guessing what triggered the restriction.

    Review-manipulation concerns

    Review inserts, promotions, customer messages and activity by agencies or other providers. Identify what actually occurred, stop any confirmed noncompliant activity and document the work. Do not invent corrective actions or ask customers to change a product review.

    Section 3 account restrictions

    Section 3 is an agreement reference, not a single suspension type and not automatically an IP issue. Read the underlying request: it may concern verification, supply-chain records, related accounts or other conduct. The allegation and available evidence determine the response.

    How we handle the case

    1. Identify the unresolved requirement

      Map the Account Health entry to the restriction, requested action and existing case history.

    2. Prepare the supported response

      Use a factual dispute, requested documents, corrections or a Plan of Action where the issue and response route call for one.

    3. Handle the next review

      Prepare the agreed submissions, address follow-up questions and confirm what remains after Amazon responds.

    Questions before you start

    Can you help while the account is still active?

    Yes. Send the warning, unresolved violation and any deadline. We can review the issue before it develops further; the appropriate work depends on the actual request.

    Does Section 3 mean intellectual-property infringement?

    No. Read the facts and documents requested in the Performance Notification. We identify the underlying issue rather than treating the agreement clause as the diagnosis.

    What if the issue is Order Defect Rate?

    Use our ODR appeal service for order-level performance evidence. Product-condition complaints and IP allegations have separate service routes.

    Verification and payments need their own review

    Verification failed or business documents rejected? We compare the requested information with the account and genuine records. Funds withheld after deactivation? We assess the separate disbursement decision and evidence.

    Experience behind your appeal

    5,600+ Amazon seller accounts and ASINs reinstated since 2016.

    Success rate
    98%
    Accounts and ASINs reinstated
    5,600+

    Since 2016

    Founder-led
    Or Shamosh

    Case assessment and appeal strategy

    Find the right support

    Account-level restrictions, individual ASIN removals and IP complaints can overlap. Choose the service that fits the current issue, or send the full case record if you are unsure.

    Account reinstatement · Listing and ASIN reinstatement · IP and authenticity appeals