Amazon regulatory and product-compliance support
Resolve the product restriction with the evidence it needs.
Medical claims, pesticide classifications, safety requests or missing compliance documentation? Or Shamosh reviews the product, marketplace and Amazon’s message to identify the supported route and manage the agreed response.
Share your situation and Amazon’s latest message. Get a clear strategy and fee for the work.
5,600+Amazon seller accounts and ASINs reinstated since 2016
Account & ASINReinstatement and appeal support
US, UK, EU & beyondAmazon seller marketplaces
Four different situations. Four different starting points.
A prohibited product, a missing approval, a mistaken classification and an unsupported listing claim are not interchangeable. We establish which issue the record supports before preparing an appeal or document response.
A prohibited product
Check the policy for the exact marketplace and product. A persuasive letter or a Plan of Action does not make an ineligible product eligible.
Approval or documents required
Identify the requested records and submission route. Match test reports, declarations, safety information or other documentation to the exact product and request.
A mistaken classification
Compare Amazon’s classification with packaging, ingredients, specifications and intended use. A dispute needs product-specific evidence of the mismatch.
Listing or packaging claims
Review the actual claims and the product behind them. Removing a phrase alone may not resolve the classification, documentation requirement or underlying issue.
Client results
What sellers describe
Pesticide / antimicrobial
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Duy Nguyen
Pesticide tag (incorrect)
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Martin Sundberg
Your case, led by Or Shamosh
Experience behind the response.
I founded SellerAppeal after my own seller account suspension in 2016. Today I lead case assessment and appeal strategy, drawing on our experience across 5,600+ Amazon seller accounts and ASINs reinstated since 2016.
We review the record, explain what is missing and agree the work and fee before starting. You know who is responsible for the next step.
Tell us about your case
Send Amazon’s message, affected ASINs, marketplace and deadline, product and packaging details, available compliance records and any previous submissions. Do not commission a test or obtain a generic certificate solely because another seller used it.
The initial case review is free. We may ask for essential missing records before recommending the approach and fee for the proposed work.
You can start with a summary and Amazon’s latest message. Send longer histories or supporting files to Office@SellerAppeal.com, using the same email address as your enquiry.
The compliance matters we review
Medical claims and medical devices
Review the wording, intended use and product classification behind Amazon’s request. The relevant records depend on the product and marketplace; a generic certificate is not a substitute for the required evidence.
Pesticide, antimicrobial and restricted-product flags
Compare the stated concern with the product’s composition, use, packaging and listing history. Distinguish an incorrect flag from a real policy or documentation gap.
Safety requests and named compliance programs
If Amazon’s message refers to PCRP or another compliance program, keep the full request and follow that program’s current instructions. We review the requested compliance documentation and coordinate around appropriate laboratory, certification or legal input where needed.
Safety complaint, missing test report, or rejected compliance document?
A reported safety incident
Identify the alleged incident, affected ASIN and model, marketplace, relevant orders or batch and available customer or product records. Establish what happened and which corrective steps, if any, the evidence supports.
A missing required document
Read the actual request before arranging a new report. Check the product category, marketplace, required standard, issuing provider and report scope. Existing documents may be relevant, incomplete or for a different requirement.
A report that does not match the product
Compare the model and product identifiers, brand or manufacturer details, tested configuration and packaging with the restricted listing. Explain supported differences and obtain corrected records from the appropriate issuer where needed.
The work beyond an appeal
Testing, certification or specialist legal advice may need a qualified external provider. We identify what Amazon is asking for and manage the agreed response around the genuine records, rather than presenting a POA as a replacement for them.
How we handle the case
Identify the classification and requirement
Read the request against the actual product, claims and marketplace rules.
Build the relevant evidence
Map genuine product records to the request, identify missing documentation and explain any supported dispute or completed correction.
Manage the response and follow-up
Prepare the agreed submission, review Amazon’s reply and address the specific outstanding requirement.
Questions before you start
Can a POA resolve every restricted-product issue?
No. A POA cannot replace a required record or make a prohibited item eligible. It is used where an established issue and the response route call for one.
Do you provide testing or certification?
We review the request and evidence and help identify the relevant requirement. Testing, certification and local legal advice must come from the appropriate provider.
What if Amazon rejected the documents?
Send the request, the documents submitted and the rejection. We compare product identifiers, scope, marketplace and the requested submission route before recommending the next step.
Experience behind your appeal
5,600+ Amazon seller accounts and ASINs reinstated since 2016.
Since 2016
Case assessment and appeal strategy
Find the right support
Account-level restrictions, individual ASIN removals and IP complaints can overlap. Choose the service that fits the current issue, or send the full case record if you are unsure.
Account reinstatement · Listing and ASIN reinstatement · IP and authenticity appeals
